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Stu LeesJun 6, 2024 12:59:01 AM5 min read

The Digest for Atlassian Admins : June 2024

Hey Atlassian Admins Community!
Here is your helpful Digest of the useful, the fun, the interesting and the newsworthy for May 2024.  

πŸ“° News

Revyz Raises the Bar with Cloud Security for Atlassian with Introduction of Malware Scanning

As the Atlassian user and partner community gathered together for Atlassian Team’24, leading marketplace partner, Revyz, announced a major step forward for customers in the fight against cyber attack and malware.

Read here. 


Atlassian Confluence Users Urged to Patch Critical Security Bug

It has been reported that Atlassian Confluence Data Center and Server are susceptible to a worrying vulnerability. This vulnerability has the potential to enable cyber attackers to remotely execute arbitrary code.  

Read here.


Jira Cloud Goes Down!

ICYMI, Jira Cloud had a short outage a few days ago.  The ever vigilant crew from The Jira Life were on hand to investigate and discuss in an impromptu live stream. 

Watch it here 


πŸ’‘ Tips & Resources

NIS2 and DORA Compliance and Protecting Your Atlassian Cloud Data

Read about the EU's NIS2 Directive and the Digital Operational Resilience Act (DORA). This blog outlines the requirements for cybersecurity and operational resilience in critical sectors. Learn about details compliance steps, penalties for non-compliance, and how Revyz data protection solutions for Atlassian Cloud can help you meet these regulations through automated backups, restore options, audit logs, and malware scanning.

Read here. 


 Revyz Release Major Feature Update - May 2024

Read about the release of new features in Revyz's Cloud Platform, including malware scanning, extended data retention, unlimited backup storage, and improved Jira Service Management.

Read here.


Why Scanning Backups for Malware is Crucial for Atlassian SaaS Security

It is important to highlight the significance of scanning backups for malware in Atlassian SaaS environments like Jira and Confluence. This blog article discusses the risks of malware infiltration through various attack vectors and the benefits of early detection and prevention. 

Read here.  


An Expert Guide to Optimizing ITSM in Jira

Learn from ITSM Expert, Kate Pawlak, from award-winning Atlassian Marketplace vendor, Appsvio, on how to optimize your ITSM operations. The following blog article is a summary taken from the key points presented at a workshop with Kate. With a focus of building a robust knowledge base, enhancing customer experience, and improving service agent efficiency the blog discusses key strategies including using announcement banners, automating ticket management, and leveraging templates for common tasks. The article also highlights the importance of managing customer information effectively and ensuring security in the ITSM environment. 

Read here. 


Jira Project Disaster Recovery Demonstration (incl Configuration) with Revyz

Watch a step-by-step guide on executing a complete disaster recovery scenario in Jira using Revyz Data Manager for Jira. Join Alex Ortiz as he demonstrates how to create a project, tickets, and custom configurations, showcasing how this app allows you to restore everything back in minutes with ease.

Watch here. 


Jira Service Management (JSM) Asset Configuration Backup and Restore with Revyz

Discover how to easily move, backup, or restore JSM asset configurations using the Data Manager for Jira by Revyz. This guide walks you through transferring asset configurations from a sandbox to production in just a few steps, eliminating redundant work and streamlining the process.

Watch here.


Optimizing Jira ITSM with Kate Pawlak

Join Kate Pawlak from Appsvio and Stu Lees from Revyz for this Webinar about Jira ITSM. In this webinar Kate explored innovative strategies and practical solutions for accelerating ticket resolution and enhancing agent workflows within Jira Service Management. This session has been  designed for IT professionals and service desk agents who are eager to elevate their customer service operations and improve customer satisfaction (CSAT) scores through optimized processes.

Watch here. 


Jira Backup Buyers Guide

Revyz hears from customers that many backup solutions keep promising to β€˜backup everything in Jira’. But how many actually make the cut? So Revyz has taken matters into their own hands and have created this page for customers in hopes to provide them with knowledge regarding the blindspots of backup solutions by fact-checking features of backup apps available on the Atlassian Marketplace.

Read here. 


Jira Cloud Resource Center

This page created by Revyz is a hub for Jira and Confluence Cloud information and resources. Being updated weekly with new content, this page provides useful information such as best practices for cloud admins, cyber security threat landscape for 2024, configuration management resources and more.

Read here.


eBook πŸ“– : The Ultimate Guide to Jira Change Management

For Jira Administrators and IT Managers 

βœ“  Understand best practices in change management
βœ“  Understand key differences between Server, Data Center, and Jira Cloud
βœ“  Plan a resilient and future-proof change management process

Download the eBook. 


πŸ“† Events

 Advanced Configuration Management in Jira Cloud

Join John Funk and Sanket Parlikar on June 27th (10am PST) for this workshop on advanced configuration management in Jira Cloud.  Learn advanced tactics on how to manage, clone, optimize and secure your Jira Cloud Configurations in Sandbox, Production and between sites.

Register here. 


SAVE THE DATE: Team '24 @ San Francisco Bay Area

Join the Francisco Bay Area ACE chapter to hear about exciting updates from the annual flagship event while also discovering real-world best practices that empower teams around the world. Also learn how to advance the way people work together through breakthrough technology and deep human insight. 

RSVP here. 


Shaping the Future: Insights into the Atlassian Ecosystem with Rob Castaneda

At this Atlassian Community Event learn from ServiceRocket CEO, Rob Castaneda, as he shares his insightful thoughts on the current state and future trajectory of the Atlassian Marketplace and tools. 

RSVP here.  


Get Started as a Confluence Admin | June 2024 Cohort

Join Robert Hean for this 60-minute course to learn how to setup and manage confluence sites. This course is designed for new admins wanting to learn the basics around Confluence configuration, permissions, and settings to lead your team to success. 

RSVP here.


πŸ’» New Admin Tools in the Marketplace


Here is a selection of the latest apps for cloud administrators in the Atlassian Marketplace




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Stu Lees

Stu is the VP of Marketing and Partnerships at Revyz Inc. With a career spanning over 25 years in IT, Stu runs the global marketing and partnership teams for the Revyz business and is based in Auckland, New Zealand. Stu has worked in a wide variety of arenas that include 15 years in senior leadership roles in enterprise IT as well as running his own technology integration company from 2006-2013. Stu is involved as a leader in the Auckland Atlassian ACE group and speaks frequently in webinars on both cyber security and marketing.