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Manage Jira Cloud  Configuration 

With no comprehensive solution for configuration management in Jira Cloud, explore the risks, options and best practices for Jira Administrators

Use Case Configuration Manage

THERE ARE BIG CHALLENGES WITH MANAGING CONFIGURATION IN JIRA CLOUD

So you've moved your Jira Server to the Cloud but did you  understand the challenges and shortcomings when it comes to configuration management?

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NO VERSIONS OR ROLLBACK
NO VERSIONS OR ROLLBACK

What if you misconfigure your Jira Site? No way to go back to an older version.

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CHANGE BLINDSPOTS
CHANGE BLINDSPOTS There is no way to analyze changes and perform impact analysis leaving risk blindspots
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YOU CAN'T SEE DEPENDENCIES
YOU CAN'T SEE DEPENDENCIES There is no way to easily identify the impact of changes you are making
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Manual Sandbox to Prod
Manual Sandbox to Prod Moving config from Sandbox to Prod in Jira Cloud is manual and time consuming
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No Change Tracker
No Change Tracker Lack of visibility into configuration changes made in your production site
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No Audit Logs
No Audit Logs No historical view of configuration related changes done to the system

Sandbox to Production migrations are complicated

In Jira Cloud, Administrators have to manually recreate any configuration changes made in the sandbox again in the production side.

Wasting valuable time in an error-prone manner and without sufficient decision making tools

 

Use Case Configuration Manage
UsecaseConfigError-1

These complications create a lot of risks

A simple change in single configuration object can have a ripple effect on the entire site.  Lack of decision making tools can lead to un-necessary downtime of your Jira site.

 

 

This also creates a lot of manual work

There is no automated way to copy configuration objects from Sandbox to Production site in Jira (or any site to any site!).  The result? Jira Administrators have to spend hours recreating configurations directly into production. 
This is where we expand further on the model and add an example.

 

UsecaseConfigManual
Atlassian Config Error

and none of it is tracked or logged

Documenting and tracking your change management is mandatory for many organizations who use change related best practices such as ITIL or who adhere to standards such as SOC2 and ISO. 

This is where we expand further on the model and add an example.

In practice, not having change logs can also make tracking down problems a nightmare for Jira Administrators.

 

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