Backup and Restore Jira Cloud
Atlassian's Jira has become an indespensible tool. However, the reliability of your Jira site is only as good as the robustness of your data backup and resilience strategy.
Why backup Jira in the Cloud?
No-one likes to imagine the worst happening, but when it comes to thinking about backups, most people focus on the unlikely events such as a natural disaster. In reality, there is a wide range of reasons why people need to restore their cloud data. These reasons are outlined in the grid below;
The most common need to recover from backup is from the accidental deletion
Software bugs, rogue processes and human error can cause damage to your business data
If you break it, you fix it. Atlassian's Data Restore Policy requires you to backup Jira
Although Atlassian is backing up the Jira Cloud platform, they have made it clear to end customers that these backups are not available when 'user destruction' is involved.
"We do not use these backups to revert customer-initiated destructive changes, such as fields overwritten using scripts, or deleted issues, projects, or sites. To avoid data loss, we recommend making regular backups." - You can explore the policy wording on the Atlassian Security & Trust website here
According to the Atlassian Shared Responsibility Policy, Jira backups are your responsibility.
Like most leading Saas providers, Atlassian have published a comprehensive Shared Responsibility policy which helps admins understand what areas Atlassian look after and what areas are to be looked after by customers. In the case of Jira data backups, it is clear that end customers are responsible for provisioning a backup solution.
"Revyz's simple to use solution provides an easy way to address some of the shared responsibilities customers have with their cloud data"
Backups of Jira Data is Critical for Compliance
and so is your Jira Configuration
Managing your configuration in Jira Cloud can be tricky and one small mistake in your configuration can cause your entire site to fail. Configurations are not backed up automatically in Jira Cloud.
"With Revyz we were able to instantaneously recover Jira issues and attachments deleted accidentally. The Revyz data backup solution had our backs! "
Jira Backup Case Studies
Revyz Jira Backup Customers
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